While it has long been argued that trust is an essential component of any business’ marketing strategy, a new Pitney Bowes survey outlines how exactly such trust is generated. According to the report, communication with customers – be it through social media, customer service or direct mail – accounts for 20 percent of overall trust in a company. Perhaps more
Read more →Contrary to popular belief, men are shopping more than ever. According to Bloomingdale’s fashion director Kevin Harter, in 2001, 64% bought their own clothes; nine years later that number had grown to 84%. Other research shows that about 33% of the primary grocery shoppers are now men. Yet, sadly, 40% of men surveyed felt unwelcome in retail stores.
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